Most businesses have an EAP. Most EAPs have wait times measured in days, counsellors who aren't necessarily psychologists, and reporting that tells you how many sessions were used, nothing more.
That's not early intervention. That's a reactive service that kicks in after things have already gone wrong. And it generates zero data that maps to your actual risk profile.
Psychological injury claims in Australia now run $50,000–$100,000+ per long-duration claim. The defining factor in severity - almost every time - is whether early intervention happened before things escalated. Most EAPs are structurally incapable of providing that.
YOUR TEAM NEEDS MORE THAN AN EAP. HERE'S WHAT ACTUALLY WORKS.
Product Development
Human Resources
Finance & Sales
Customer Support
Product Development
Human Resources
Finance & Sales
Customer Support
THE PROBLEM WITH EAP
EAP IS A WELLBEING BENEFIT. IT'S NOT BUILT TO PREVENT CLAIMS.
How it works
3 Steps
Step 1
Access
Worker accesses support through the SiteSherpa app or the employer dashboard. No external referral. No separate system. 24/7.
Step 2
Matched
To an AHPRA-registered psychologist within 48 hours. 50-minute sessions. Telehealth. Sessions categorised by issue type, so your data means something.
Step 3
You get the data
Quarterly reporting by session category, not just a session count. Over time, this builds a psychosocial risk picture that maps directly to your WHS incident data.
BOOK A CONSULTATION
FAQs
Commonly asked questions about SiteSherpa. Reach out and our team will be happy to help.
Is this an EAP replacement?
No EAP is a wellbeing benefit. This is a risk mitigation platform. Some businesses will run both; others will transition. They serve different purposes.
Do workers need a SiteSherpa login?
No. Workers access sessions through a dedicated portal. Full SiteSherpa integration available for existing customers.
Who are the psychologists?
AHPRA-registered psychologists, matched to workers based on presenting issues. No counsellors in our clinical model.
What happens after 3 sessions?
Workers are directed to Medicare (up to 10 GP-referred sessions/year) or Private Health Insurance. Employer cost is defined and contained.
Is session data confidential?
Yes. You receive aggregate, de-identified reporting by session category. No individual session content is disclosed to employers.
READY TO GIVE YOUR TEAM SOMETHING THAT ACTUALLY WORKS?
Book a 20-minute consultation. We'll walk you through the clinical model and the numbers for your team size.